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Privacy policy

What we collect, why we collect it, and what we will never do with it. Last updated July 2026.

Who we are

Top5 Install publishes verified “Top 5” lists of local installers and connects homeowners with those businesses for quotes. Our website address is https://top5install.com. You can reach us at any time through the contact form on this site.

What we collect

When you submit our quote request form or contact form, we collect the information you type into it: the details of your project, your postal code, your name, and the email address or phone number you give us so an installer can reach you.

Like almost every website, our host records standard technical information in its server logs, such as your IP address, browser type and the pages you requested. This is used for security and to keep the site running.

We do not require an account, we do not run a comment section, and we do not ask for payment details anywhere on this site.

How we use it

Quote request details are sent by email to our team and passed to the vetted local installers we match to your project, so they can contact you with a quote. That is the entire purpose of the form.

Contact form messages are used to answer your message. Nothing more.

We may use aggregate, non-identifying information about how the site is used to decide which cities and trades to cover next.

What we do not do

We do not sell your personal information. We do not rent it, trade it, or hand it to bulk lead brokers. We do not add you to a marketing list because you asked for a quote.

We only share your details with the specific installers matched to your request, and with the service providers that operate this website and deliver our email.

Cookies and analytics

This site uses functional cookies required to serve pages and to keep our contact and quote forms working, including basic spam protection on form submissions.

Where we use analytics to understand which pages are read, it is configured to report on traffic patterns rather than to identify you personally.

How long we keep it

Quote and contact submissions are retained in our email records only for as long as they are useful for handling your request and for our own record of what was sent, and are deleted after that.

Your rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Send the request through our contact form and we will action it. If you are in a jurisdiction with specific privacy rights, such as British Columbia or the wider EU, those rights apply and we will honour them.

Third parties

The installers we match you with are independent businesses and handle your information under their own privacy practices once you are connected. We are not responsible for what they do with it, though we do drop businesses that abuse it.

This site links to external websites, including the installers we review. We are not responsible for the privacy practices of sites we link to.

Changes and contact

If this policy changes we will update this page and the date at the top. Questions about privacy can be sent through our contact form.